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Home 9 Patients & Visitors

Patients & Visitors

Garden Grove Hospital Medical Center (GGHMC) has built a reputation for patient focused and physician driven management. Visits from family and friends are an important part of the healing process. Visitors are allowed from 8am – 8pm. Children must be accompanied by and adult. Only two (2) visitors are allowed at any one time.

Patient Safety

GGHMC is committed to excellence. A very important part of that excellence is our commitment to your safety. Patients who are more involved with their care in the hospital tend to do better and stay safer. By working together with physicians, nurses and other hospital staff, you can lower your risk of injury and make your hospital stay as safe as possible.

Patient Privacy / HIPAA

GGHMC follow the privacy requirements set forth by the federal government under the Health Insurance Portability and Accountability Act (HIPAA) as well as state law. For more detailed information about our privacy practices and compliance efforts, please read our Privacy Policy.

Joint Commissions’ Public Notice Regarding Safety & Quality of Care

A patient of Garden Grove Hospital has the right to express to any staff member, the Patient Advocate or a state agency, at any time, and without retaliation, a complaint or a grievance concerning care and treatment while in the hospital. Concerns about patient service or comfort should be directed to:

The Chief Nursing Officer: 714-537-5160

JCAHO_07_Goldseal.1)If concerns cannot be resolved through the hospital, a patient, family member, community representative or employee of Garden Grove Hospital has the right to notify Joint Commission regarding the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify Joint Commission via any of the following methods:

Mailing Address:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Patient Portal

Log in to our online portal at Garden Grove Hospital Medical Center for Physicians, Patients, and Employees.

Help Paying Your Bill

As part of our mission and commitment to the community, we are committed to providing quality healthcare that is affordable for our community.

Contact Us

Find our address, phone, and online contact form to reach out to our team at Garden Grove Hospital Medical Center.

Additional Resources

Information Center

MyChart – Patient Portal

CareCredit

Patients Guide

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Privacy Policy

Medical Records