Emergency Services
An emergency room visit can be a stressful time. The staff at Garden Grove Hospital cares about each patient and is dedicated to providing the highest quality of care to all.
Our emergency department is designed to care for patients with acute medical problems who cannot wait to be seen by a private physician.
Our mission is to provide appropriate treatment for all patients 24 hours a day, seven days a week. To accomplish this, specially trained doctors and nurses are available at all times.
If you have any questions once you are home, please feel free to contact the Emergency Department at 714-741-2724.
About Our ER Wait Time
ER wait time is the average wait time for a patient to see a registered nurse during the triage (evaluation) process in our ER. After patients are triaged (evaluated), they are seen by qualified medical professionals in priority order, according to their medical condition and reason for visit. Times are approximate and provided for information purposes only.
The Emergency Room at Garden Grove Hospital is a paramedic receiving station and is staffed with highly skilled nurses and doctors around the clock. The department has been fitted with the latest technology to give these doctors and nurses the tools they need to give you the best treatment possible. For cardiac and respiratory problems, our caring emergency department staff is certified for advanced and pediatric advanced life support. All of these factors contribute to our emergency room providing some of the lowest, on-average emergency room patient wait times in the area. Foreign language interpreter services are also available if needed.
Every patient has a right to be seen by a physician and receive a medical screening exam. Although your insurance may require pre-authorization for an emergency visit, federal law requires that we evaluate every patient for potentially life-threatening conditions regardless of insurance.
Triage
Patients are seen according to the seriousness of their medical conditions.
- Critically ill patients are always seen before patients with less serious illnesses.
- Ambulances frequently arrive with seriously ill patients whose immediate needs take priority over other waiting patients.
- During the busiest hours of the day, patients with minor injuries and illnesses are seen by specially assigned staff in designated areas.
Quality care takes time. While every effort is made to make your stay as brief as possible, there are times when your visit may take several hours.
Laboratory and Scans
It may be necessary to order blood tests, x-rays, or other types of tests to assist in diagnosis and treatment. Lab results generally take an hour, although your length of stay may increase when complicated tests or consultations with other specialists are necessary. Severely ill patients receive first priority for x-rays which may delay other patients. Our state-of-the-art electronic medical records system allows for rapid transfer of information, and this helps keep your time in the Emergency Room as short as possible.
Food
Patients must avoid eating or drinking prior to evaluation, as this may delay treatment.
Visitors
The number of visitors allowed in the emergency treatment area is limited. This helps maintain privacy for all patients. Visiting may also be restricted based on the condition of the patient as well as the numbers of patients in the treatment area.
Discharge procedures
You will receive home care instructions from our emergency services staff. If you do not have a primary care physician, these instructions will include the name of a physician referred for follow-up care.
If you have any questions once you are home, please feel free to contact the Emergency Department at 714-741-2724.
Featured Services
Geriatric Emergency Room
Comprehensive Care for Joint Replacement
Community Services
Wound Center
Respiratory Therapy
